Our Story

At PawJoy, we believe pets are family.

Our mission is to create products that bring comfort, happiness, and style into every pet’s life.

From cozy beds to playful toys — every item is tested and approved by real pet owners.

CTA:

“Join thousands of happy pet parents today!”

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FAQ

1. What types of products do you offer?


We offer a wide range of pet essentials, including dog beds, collars, harnesses, toys, feeding accessories, grooming items, and more for both dogs and cats.

Do you ship internationally?


Shipping availability depends on your location. At checkout, you will see whether delivery is available to your country.

How long does shipping take?


Orders are usually processed within 1–3 business days. Delivery time varies by country but typically takes 5–12 business days

How can I track my order?


Once your order ships, you’ll receive a tracking number via email so you can follow your package in real time.

What payment methods do you accept?


We accept major credit/debit cards, PayPal, and other secure payment methods available at checkout.

Can I return or exchange a product?


Yes. If you’re not satisfied with your purchase, you can return or exchange it within 14 days of receiving your order. Items must be unused and in original packaging.




How do I contact customer support?


You can reach us anytime at our support email or through the contact form on our website. We usually reply within 24 hours.

Are your products safe for pets?


es. We carefully select high-quality, pet-safe materials. If your pet has sensitivities or allergies, please check product descriptions or contact us before ordering.